REALTOR® Reviews

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Jimmie and Bob Tapley

Since your company's reputation is built upon the competence and integrity of each individual agent working for you, we hold Crye-Leike in high regard due to the outstanding work of Jimmie Tapley.Due to the nature of my work, we have moved for times in nine years and have purchased four homes. We have had some unfortunate experiences working with real estate agents and have come to view the industry with the same skepticism and distrust associated with used car salesmen and politicians. We recently moved to Memphis and purchased our home through Crye-Leike and Jimmie Tapley. Jimmie is far and above the best agent we have ever worked with. She surpassed all of our expectations and went the extra mile at every opportunity.She helped us with professional advice and support with the sale of our home in Jacksonville. She even called our listing agent in Jacksonville and helped smooth out some problems we were having.When we flew to Memphis for our short house hunting trips Jimmie was extremely organized, efficient, and attentive to our needs. She gave us her undivided attention and candid answers to all of our questions. As we narrowed down our search to our final choices, she had done her homework on each of them, showing us the advantages and disadvantages of each so we could make a confident decision.Our most pleasant experience came at the bargaining table when her expertise put us in the driver's seat, saving us several thousand dollars and giving us amenities we hadn't even thought of asking for. This included a home owner's warranty that has already come in handy.Jimmie did not disappear after we signed the dotted line. She has given us service after the sale that was unheard of in our past experiences. Our business in Memphis is growing and we are already talking to several more people about relocating here. We will heartily recommend Jimmie to them and to anyone else who will listen and we will certainly use Jimmie again in the future if we sell our home.

B. Boyles

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Jimmie and Bob Tapley

My wife, Sandy and I recently moved to Memphis from Michigan. We had the pleasure of working with Jimmie Tapley on the purchase of our home in Central Gardens. Mrs. Tapley's expertise, determination, and unfailing cheerfulness made a difficult move much easier.My change of employment required me to make the transition to Memphis in just a few weeks. Jimmie contacted us while we were still in Michigan to offer her help and to ascertain our housing needs and preferences. In just a weekend of house-hunting, she helped us find a home and draw up a purchase offer. She also referred us to a mortgage loan officer and house inspector, both of whom were equally cooperative, which expedited the purchase process.While were back in Michigan closing the sale of our house there, Jimmie handled the details of the sale in Memphis , dealing with a difficult seller and his agent, monitoring the inspection of the house, and seemingly doing a thousand other things expertly, persistently and patiently. Her husband, Bob, even though he was not representing us directly, also provided valuable assistance.It is safe to say that we could not have met our relocation timetable without Jimmie's tireless work, which surely went above and beyond the call of duty. You are indeed fortunate to have Jimmie and Bob representing your company.It would be our privilege to work with Jimmie again. We will certainly recommend her highly to any of our acquaintances who seek to buy a house in the Memphis area.

David

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Jimmie and Bob Tapley

My husband and I would like to take this opportunity to express our sincere appreciation of the services your firm has provided during our relocation to Memphis. We have found the services to be exemplary but particularly want to acknowledge the outstanding services provided by Jimmie Tapley.This was the first time my husband and I had ever experienced such a major move. Even during the time when we were evaluation the move to Memphis Jimmie went above and beyond to make sure we got all the necessary information we needed in order to make an informed decision. She bent over backwards to accommodate our schedule and was considerate of our needs every step of the way.She did an excellent job of negotiating an outstanding deal on our home which we love. The day we moved in there were flowers inside and she stopped by with pizza and pop in the throes of unpacking. But her services did not end there. The movers damaged our kitchen floor but were unwilling to cover the replacement cost because they said we did not report it at the time. It was reported as soon as it was discovered but after a battle with the company's insurance carrier we were still unable to get any satisfaction. I contacted Jimmie to see if she could give us any assistance since your relocation firm had made a recommendation to us for the movers. Jimmie immediately began to take action and I'm pleased to report that because your firm became involved we received a check this week to replace the floor.There are some individuals in this world that would have said well the deal is done and I have received my money, sorry about your luck. You can trust that I will sing the praises of your firm and particularly of Jimmie for the quality of service provided. Please share a copy of this letter with Jimmie and please give her a well-deserved pat on the back. She is a true asset to your firm and if there are some types of awards in your firm for going above and beyond the call of duty I hope you certainly give her consideration for such an award.

K. Cartwright

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